Ocean Import Coodinator

Job Title: Ocean Import Coordinator
Salary: 35,000
Location: Birmingham

About the Role
We're looking for a detail-driven and customer-focused professional to join our Ocean Import team. You'll play a key role in ensuring international shipments move smoothly and customers receive outstanding support throughout the freight journey.

Responsibilities

• Book freight with approved carriers and shipping lines
• Maintain strong customer relationships and provide fast, professional query resolution
• Communicate with overseas agents and customers via email, phone, and online systems
• Check and manage import documentation and pre-alerts

Requirements

• Knowledge of ocean freight operations
• Knowledge of freight import operations
• Experience with a UK based Freight Forwarding company

Benefits

• 35k annual salary
• Bonus paid
• Health care cash plan
• Accredited "Great Place to Work Award"
• Retail discounter cash plan
• Regular team social events
• 25 days holiday
• Free electric car charging at the office
• Full training suite to support your development

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.